Shipping & Delivery Policy
Shipping & Delivery Policy
At Auriviya, we strive to deliver your order as quickly and accurately as possible. Please read this shipping and delivery policy for all relevant information.
If you have any questions, please contact us at support@auriviya.com.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Delivery Time
Average delivery time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during peak periods or due to customs processing.
Shipping Method and Origin
All orders are shipped directly from our fulfillment partner in China. International shipments may be subject to customs duties or import taxes, which are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated and displayed at checkout. Costs depend on package weight, destination, and the chosen shipping method.
Responsibility for Delivery
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If tracking information shows that the package has been delivered, responsibility shifts to the customer.
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Customers are responsible for providing an accurate shipping address. Any address errors must be reported within 24 hours of placing the order.
If you have any questions regarding shipping, please contact us at support@auriviya.com.